Privacy Policy

Last updated: 1/15/26

Thank you for visiting Madison-Style New York (“we,” “us,” “our,” or the “Site”). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website at madison-style.com (the “Site”), utilize our services, make a purchase, or otherwise interact with us (collectively, the “Services”). Whenever this Policy refers to “you” or “your,” it means any individual using our Services, whether as a shopper, site visitor, or another party whose information we handle according to this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge and consent to our collection, use, and disclosure of your information as set forth below. If you disagree with any part of this Policy, please discontinue use of the Services.

Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect updates in our practices or for legal and regulatory purposes. When we do, we will post the revised version on our Site, update the “Last updated” date above, and take any steps required by law.

How We Collect and Use Personal Information

In providing our Services, we gather personal information about you from various sources, as detailed below. We have collected these categories of personal information over the last 12 months. The type and extent of data we collect depend on how you engage with us.

In addition to the specific uses described below, we may use your personal information to:

Communicate with you about your account, transactions, or customer support inquiries
Fulfill any legal obligations we may have
Enforce our terms of service
Protect or defend our rights and those of our customers

What Personal Information We Collect

1. Information You Provide Directly

Certain features of the Services require you to submit information directly. While you can choose not to provide this information, doing so may prevent you from accessing specific features. The data you might give us can include:

Basic Contact Details: Name, address, phone number, and email
Order Details: Billing/shipping addresses, payment confirmations, email address, phone number
Shopping Activity: Items viewed, added to your cart, or added to your wishlist
Customer Support Content: Any data you include when contacting us (e.g., through email or online chat)

2. Information Collected via Cookies

We automatically gather certain details about your interactions with our Site (“Usage Data”) using cookies, pixels, and related technologies (collectively, “Cookies”). This Usage Data can include device and browser details, IP addresses, and insights into how you navigate our Site and Services.

3. Information from Third Parties

We may also receive information about you from third-party vendors and service providers who work on our behalf, such as:

E-commerce Platforms (e.g., Shopify): Tools and services that help operate our online store
Payment Processors: They handle payment data like credit or debit card information and billing addresses to fulfill your orders under our agreement with you
Analytics and Advertising Partners: These may collect information when you engage with our Site or marketing emails, or when you encounter our advertisements elsewhere online
If we acquire your data through a third party, we treat it consistent with this Privacy Policy. We are not responsible for the accuracy of data provided by outside entities or their practices. For more details, see Third-Party Websites and Links below.

How We Use Your Personal Information

1. Providing Products and Services

We rely on your personal information to process payments, fulfill orders, send notifications about your purchases, create and manage your account, handle returns and exchanges, and enable you to post reviews. This is all part of our contractual obligation to you.

2. Marketing and Advertising

We may use your personal information for marketing purposes, such as sending promotional emails, SMS messages, or mailers, and showing you ads for products or services that might interest you. This could include customizing the Services and ads you see on our Site and beyond.

3. Security and Fraud Prevention

We use personal information to detect, investigate, or respond to suspected fraudulent or illegal activity. If you set up an account, it’s your responsibility to protect your login credentials. If you suspect any unauthorized use of your account, please notify us immediately.

4. Communicating with You

Your personal information allows us to respond effectively to customer inquiries, enhance our Services based on feedback, and maintain our ongoing relationship with you.

Like many online platforms, we use Cookies to enhance and operate our Site. For details on Cookies used to power our Shopify store, please see Shopify’s Cookie Policy. These Cookies help us remember your preferences, analyze how you use our Site, and show you relevant content or advertisements.

Most web browsers accept Cookies by default, but you can change your browser settings to block or remove them. However, blocking Cookies may affect certain functionalities of the Services and limit your overall user experience. It may also not completely prevent all data-sharing with third-party partners.

How We Disclose Personal Information

We may share your personal information with third parties for legitimate purposes related to the Services, including:

Service Providers: Companies that help us with IT support, payment processing, data analytics, customer service, storage, shipping, and other aspects of our operations
Business/Marketing Partners (e.g., Shopify): These partners may use your data in line with their own privacy policies
With Your Consent: If you request it or agree to it, such as using social media integrations
Corporate Affiliates: Within our company group for internal management
Business Transactions or Legal Requirements: Such as a merger, bankruptcy, compliance with subpoenas, or to protect our rights or users
Over the past 12 months, we have shared these categories of personal information:

Identifiers: Basic contact info, order details, and account information
Commercial Information: Shopping history, order details, and customer support messages
Internet/Network Activity: Usage Data (e.g., IP address, browsing interactions)
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

User-Generated Content

Some parts of the Services allow you to post reviews or other content publicly. Any information you voluntarily share in a public area can be viewed and used by others. We cannot control how this information is used or shared by third parties, and we are not responsible for its security or confidentiality.

Third-Party Websites and Links

Our Site may link to external websites or platforms. If you follow these links, note that we are not responsible for the privacy practices of those third-party sites, nor do we endorse or guarantee their content. We encourage you to review the privacy policies of any third-party site you visit.

Children’s Data

Our Services are not designed for use by children, and we do not knowingly collect personal information from minors. If you are a parent or guardian of a child who has shared personal data with us, please contact us to request its removal.

As of the effective date of this Privacy Policy, we do not have actual knowledge of any “sale” or “sharing” (as defined by applicable law) of personal information of individuals under 16.

Security and Data Retention

While we take measures to protect your personal information, no security system is foolproof. Data sent over the internet may not be fully secure in transit. Please avoid sending sensitive or confidential information via unsecure channels.

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy—such as maintaining your account or meeting legal obligations—or as otherwise required by law.

Your Rights and Choices

Depending on where you live, you may have certain rights under local law regarding your personal information. These rights may include:

Access/Know: The right to request access to the personal information we hold about you
Delete: The right to ask us to delete your personal information
Correct: The right to request corrections of inaccurate data
Portability: The right to receive a copy of your personal information in a structured format and request we transfer it to another entity, if feasible
Restrict Processing: The right to limit how we use your information
Withdraw Consent: Where we rely on consent, you can withdraw it at any time
Appeal: If we deny a request, you may have a right to appeal that decision
Manage Communications: You can opt out of promotional emails or texts at any time; however, you may still receive non-promotional messages (e.g., regarding your orders)
To exercise these rights, please follow instructions on our Site or contact us directly. We may request additional information from you to verify your identity. You can also designate an authorized agent to make requests on your behalf by providing proof of authorization.

We will not treat you differently (e.g., deny goods or services or change pricing) for exercising your privacy rights.

Complaints

If you have concerns about how we handle your personal information, please contact us first. Depending on where you live, you may also have the right to escalate your complaint to a local data protection authority.

International Users

Your personal information may be transferred, stored, and processed outside your country of residence, including in the United States. Our staff and third-party partners who operate in these locations may also handle your data. If we transfer your information from Europe, we will use legal mechanisms such as the European Commission’s Standard Contractual Clauses or relevant UK equivalents unless the receiving country has been deemed to provide an adequate level of protection.

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please email us at:
info@madison-style.com

Thank you for reading our Privacy Policy and for trusting Madison-Style New York with your information.